Terms and Conditions

Last Updated: April 1, 2025

Introduction

Welcome to Cognovera, the online training division of Cognovera Technologies. This website (www.cognovera.com) is owned, operated, and managed by Cognovera Technologies, with its registered office at C/O T.V.S. Jeganathan, #6, Periya Omkali Amman Kovil Street, Tiruchengode, Tamil Nadu, India – 637211. The terms “Company,” “we,” “us,” and “our” refer to Cognovera Technologies, including any affiliates, associates, successors, or assignees, as determined at our sole discretion. The terms “User,” “you,” and “your” refer to any individual accessing or using the website.

Please read these Terms and Conditions carefully, along with our Privacy Policy and any other policies available on our website. These govern your use of the website and the services provided.

By accessing or using our website, you confirm your acceptance of these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.

Eligibility

You must be at least 18 years old to access, register, or avail of the services offered on the website. If you are registering on behalf of an organization or institution, you confirm that you are duly authorized to enter into this agreement.

If you are under 18 (a “Child”), you may only access or register on the website through a parent, legal guardian, or instructor. The responsibility for supervising and approving the use of the website for minors lies with the parent or guardian.

Our Privacy Policy governs how we collect, use, and protect your personal information, including any sensitive data. By using this website, you acknowledge and consent to these policies.

Acceptance of Terms

By registering, subscribing, or otherwise accessing the services on our website, you represent and warrant that you have the authority and legal capacity to use the platform. Your continued use of the website implies your understanding and acceptance of these Terms and Conditions. If you do not agree, you should discontinue use immediately.

Overview of Services

Cognovera provides a digital learning platform where instructors can interact with students through various online education solutions, including live sessions, pre-recorded courses, and mentorship programs. Our services enable:

✔ Instructors to share, teach, and mentor students worldwide.
✔ Students to enroll in career-focused courses and access educational resources.
✔ Users to access company materials, training programs, and industry-relevant content.

Our website serves as an intermediary platform that connects instructors and students. While we facilitate interactions, the quality and effectiveness of the educational content are the responsibility of the instructors.

We also offer educational materials, including course modules, video tutorials, study guides, and other resources (“Company Materials”). By enrolling in a course, you are granted a limited, non-transferable, non-exclusive, and revocable license to access and use these materials strictly for personal, non-commercial purposes.

All content provided is on an “as is” basis, and we do not guarantee the accuracy, completeness, or reliability of third-party educational materials.

Access and Usage

Subject to these Terms and Conditions, we grant you access to our services for personal learning and career advancement. Any unauthorized reproduction, modification, or redistribution of our content is strictly prohibited.

If you require access to specific course content, you may need to submit a request via your registered email. The decision to grant access remains at the sole discretion of Cognovera Technologies.

Registration and Eligibility

To access and use our Services, you must register by providing personal information about yourself and/or your child. You agree to provide accurate, complete, and up-to-date registration details, including but not limited to:

Your and/or your child’s full name
Your email address
Your contact details
Payment details for service fees (if applicable)
Any additional documents required by law and communicated through our Website

You must follow the registration process as outlined on the Website. It is your responsibility to ensure that all information provided is truthful, current, and complete. We are not liable for any issues arising from incorrect or incomplete information submitted by you.

Your user ID and password (“Login Details”) are for your exclusive use only. You are solely responsible for all activity associated with your account and must not share your Login Details with anyone else. Any violation of this clause may result in immediate suspension of your access to the Website, Services, and related content. If your Login Details change, you must update us immediately.

You are responsible for maintaining the confidentiality of your Login Details. If you suspect unauthorized access, you must notify us immediately and take necessary actions to prevent further unauthorized use. We are not liable for any loss or damage resulting from unauthorized use of your Login Details due to third-party actions beyond our control or your failure to protect your credentials.

Registration is a one-time process, and if you have previously registered, you should sign in using your existing Login Details.

Prohibited Actions: You must not:

Provide false personal information or create an account on behalf of someone else without their permission.
Use a Login Detail belonging to another individual with the intent to impersonate them.
Use a Login Detail subject to another person’s rights without authorization.
Create a Login Detail that is offensive, vulgar, obscene, or otherwise unlawful.

The subscription for Services is non-transferable and can only be used by the individual or entity for whom the subscription was originally purchased.

Instructors

As an Instructor, you are responsible for all content you upload, including lectures, quizzes, coding exercises, tests, assignments, resources, course descriptions, labs, assessments, and announcements (“Instructor Content”). The Company does not monitor or edit Instructor Content but reserves the right to decline or remove content that violates our Terms and Conditions or Privacy Policy.

Instructor Content must comply with applicable laws and regulations. If necessary, such content may be disabled or investigated under relevant legal provisions. Instructors must respect and maintain all copyright notices and legal restrictions associated with their content. The Company is not responsible for the quality, standard, or potential intellectual property infringement of any Instructor Content.

All Instructor Content, whether publicly posted or privately shared, remains the sole responsibility of the Instructor who uploaded it. We do not guarantee the authenticity of such content. You acknowledge that:

Accessing Instructor Content is at your own risk, and you bear sole responsibility for any resulting consequences.
The Company is not liable for any damages or losses related to Instructor Content.

Instructors are responsible for ensuring that all uploaded content is accurate and authentic, and the Company holds no liability in this regard.

Payment

Our Services are available on a subscription basis. The applicable fees for subscriptions are as follows:

For Students: Students must pay a fixed subscription fee as displayed on the Website. Additional charges may apply for purchasing Company Materials or self-evaluation tests.
For Instructors: Instructors must pay a subscription fee based on the number of students. Additional fees may apply for access to Company Materials or for conducting online examinations.

The subscription fees and applicable charges are updated periodically and are valid until the end of your selected service period, cancellation, or termination as per our Terms and Conditions and Privacy Policy.

Currently, we accept payments in Indian Rupees (INR) and US Dollars (USD). By subscribing to our Services, you agree to pay all applicable fees and taxes promptly through the payment methods available on our Website. Fees and payment terms are subject to periodic review and revisions. You may also incur additional charges from your network provider for data usage.

All payments must be made directly through the Website’s designated payment channels. Payments made directly to Instructors are not authorized, and we are not liable for any such transactions. The Company assumes no financial responsibility for any direct dealings between Instructors and Students outside the scope of our Services.

Payments are processed via third-party payment gateways, and you agree to abide by their terms and conditions. We are not responsible for any loss or damage resulting from:

Lack of authorization for a transaction.
Exceeding pre-set financial limits agreed with your financial service provider.
Any payment-related issues beyond our control.

Refunds and Cancellations

Refund eligibility for subscription fees is subject to our refund policy, which can be accessed on the Refund Policy page of our Website.

Conditions of Use

We strive to provide uninterrupted access to our Services. However, you acknowledge that we act as an intermediary platform and are not responsible for disruptions beyond our control.

By creating an account, you consent to receiving updates, promotional materials, and notifications via email or WhatsApp. You may opt out of marketing communications by submitting a support request or following the instructions in our messages. However, important account-related notifications will still be sent.

When using our Services, you acknowledge that you may transmit personal and sensitive information, particularly regarding your child. You consent to the collection, use, storage, and processing of this information in accordance with our Privacy Policy and Terms and Conditions.

Intellectual Property

All trademarks, information, content, marks, text, videos, software, and materials (including Company Materials) available on the Website and Services are the intellectual property of the Company. You agree not to reproduce, either wholly or partially, any of the Company’s intellectual property without obtaining prior written consent from the Company. You further commit to using the Services and the Company’s intellectual property solely for the purposes outlined in these Terms and Conditions.

We may provide access to certain Company Materials that are either owned by us or licensed from third parties. We grant you and/or your child a non-exclusive, non-transferable right to access and use these Company Materials solely for personal and non-commercial purposes. Unless explicitly stated otherwise, you or your child may not download, distribute, sell, lease, modify, or grant access to any Company Materials to third parties.

Rules and Conduct

As a condition of use, you agree not to use the Services or Company Materials for any purpose that is prohibited by these Terms and Conditions, the Privacy Policy, or any applicable laws. You are responsible for all activities conducted under your account in connection with the Services and Company Materials.

For instance, you must not:

Infringe on any patent, trademark, trade secret, copyright, right of publicity, or other rights of any individual or entity, or violate any law, contractual duty, or confidentiality obligation.
Copy, rent, lease, distribute, transfer, modify, adapt, appropriate, reproduce, translate, create derivative works of, publicly display, republish, repurpose, sell, or exploit the Services or Company Materials without explicit authorization.
Decipher, decompile, disassemble, reverse engineer, or attempt to derive any source code, algorithms, or underlying structures of the Services or Company Materials unless permitted by law.
Remove, alter, or modify any content, including legal notices, disclaimers, proprietary marks, copyright or trademark symbols, logos, or any other intellectual property that does not belong to you.
Post or transmit false, misleading, untruthful, or inaccurate content, or content that is unlawful, abusive, harassing, defamatory, deceptive, invasive of privacy, obscene, pornographic, offensive, discriminatory, or otherwise inappropriate.
Engage in unauthorized advertising, spam, bulk email distribution, or any form of unsolicited communication.
Share or upload links or data containing viruses, worms, logic bombs, or malicious software intended to disrupt, disable, damage, or gain unauthorized access to systems, data, passwords, or personal information.
Impersonate any person or entity, including Company employees or representatives, or misuse identification documents and sensitive financial information.
Use the Services for any unlawful activities, including hacking, inserting malicious code, or interfering with the functionality of the Services or related systems.
Attempt to bypass security measures designed to restrict access to the Services or related networks.
Violate the Terms and Conditions, Privacy Policy, or any other Company policies and guidelines.

We reserve the right to access, read, preserve, and disclose any information we deem necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests.
Enforce these Terms and Conditions and investigate potential violations.
Detect, prevent, or address fraud, security threats, or technical issues.
Respond to user support requests.
Protect our rights, property, users, subscribers, and the public.

Nothing in these Terms shall exclude or limit your liability for any indemnities provided. Additionally, no directors, officers, employees, or agents of Cognovera shall be personally liable for any actions related to the Website or Services.

User Content

Subject to the Terms and Conditions and the Privacy Policy, we allow you to submit, post, publish, or broadcast content on our Website to provide feedback on our Services (“User Content”). However, we reserve the right to remove any User Content at our sole discretion.

While we do not actively monitor or edit User Content, we may reject or remove any content that violates our Terms and Conditions or Privacy Policy. All User Content uploaded by you must comply with applicable laws and these policies. If found non-compliant, it may be disabled or subject to legal investigation.

Your Child may choose to write and post reviews on the Website. We discourage the disclosure of personal information by your Child. Any negative consequences resulting from such disclosure are your responsibility. However, you may submit a support request to have any such information removed.

You (and your Child) are prohibited from publishing User Content that includes:

Offensive Content: Content that is unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, invasive of privacy, obscene, vulgar, pornographic, or otherwise inappropriate. This includes content that promotes discrimination, violence, or bigotry based on race, religion, caste, belief, ethnicity, sexual orientation, gender, disability, health status, political bias, or nationality. All User Content must comply with relevant laws such as The Information Technology Act, 2000, Indecent Representation of Women and Children Act, 2008, and Bharatiya Nyaya Sanhita, 2023.
Intellectual Property Violations: Content that infringes upon third-party intellectual property rights, including patents, trademarks, copyrights, trade secrets, design rights, geographical indications, or publicity and privacy rights, without proper authorization.
Fraudulent Information: Content that is knowingly false, misleading, inaccurate, or deceptive.
Impersonation: Content that falsely represents any third party, including our employees, representatives, or affiliates.
Cybersecurity Threats: Content containing viruses, malware, worms, or any code designed to disrupt, disable, damage, or interfere with the functioning of our Services or any related system.
Sensitive Personal Information: Content that includes third-party sensitive personal data without their explicit consent, in violation of applicable privacy laws.
Privacy Policy Violation: Any content that breaches or has the potential to breach our Privacy Policy.

We are not responsible or liable for any User Content submitted by you or your Child on our Website.

Indemnity

To the extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, shareholders, employees, agents, and representatives from any claims, damages, penalties, liabilities, legal expenses, and losses arising from:

Your use of the Services.
Your breach of these Terms and Conditions.
Your violation of any applicable laws.

Termination

We reserve the right to terminate your access to all or any part of our Services at any time, deactivate your account, or limit your access to the Website under the following circumstances:

(a) If you breach any of the terms outlined in these Terms and Conditions or the Privacy Policy. (b) If, in our reasonable opinion, your use of the Services may pose a security risk. (c) For any other reason we deem appropriate.

If you wish to terminate your account, you may do so by submitting a support request via email from your registered email ID or through other means provided on the Website. Please note that, subject to Clause 8, any fees paid are non-refundable. Certain provisions of these Terms and Conditions, including Intellectual Property (Clause 10), Indemnity (Clause 13), and Warranty Disclaimer and Limitation of Liability (Clause 15), shall survive termination.

Warranty Disclaimer and Limitation of Liability

Except as required by law, we act solely as an intermediary and do not have any special relationship or fiduciary duty to you. We do not control or take responsibility for how you or your child interpret or benefit from the Services.
We are not liable for the accuracy, adequacy, correctness, completeness, or suitability of the information and training provided by instructors on the Website. We do not guarantee the validity or effectiveness of such content.
We do not conduct a comprehensive review of company materials or instructor content, nor do we guarantee the quality of lessons delivered to students. If an instructor engages in inappropriate behavior, such as using offensive language, displaying explicit content, or committing unethical acts, please report it to us immediately. While we will take commercially reasonable actions in accordance with applicable laws, we explicitly disclaim liability for such incidents.
We are not responsible for any unethical or illegal actions taken by students based on the advice of instructors. It is your responsibility to supervise your child’s activities on the Website.
Using our Services does not guarantee any specific academic performance or exam success.
We provide company materials on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to title, non-infringement, merchantability, and fitness for a particular purpose, except as required by law.
We shall not be liable for direct, indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or data use, arising from your use of the Website or any content therein. Our maximum aggregate liability for direct and proven damages shall not exceed the fees paid by you for the Services in the one-month period preceding the claim.
Nothing in these Terms and Conditions excludes or limits your liability for any indemnities provided under these terms. Some jurisdictions may not allow the exclusion of incidental or consequential damages, so certain limitations may not apply to you. In such cases, our liability is limited to the fullest extent permitted by applicable law.
We do not guarantee uninterrupted or error-free operation of the Services. We are not liable for any failure to perform due to circumstances beyond our reasonable control, including internet outages, natural disasters, pandemics, wars, or other unforeseen events.
Instructors are responsible for complying with all applicable laws while providing educational services on the Website. They must obtain and maintain the necessary licenses, permits, and authorizations. We are not liable for any non-compliance by instructors.
We are not responsible for:
- Any failure or delay in performing our obligations due to reasons beyond our control.
- The Services not meeting your specific requirements or containing defects.
- Any loss or damage caused by cyber threats, such as viruses or denial-of-service attacks.
- The security of internet transmissions; messages or data you send may be intercepted, even if encrypted.

By using our Services, you acknowledge and accept these terms and conditions.

Governing Law

A printed copy of these Terms and Conditions, along with the Privacy Policy and any electronically provided notices, shall be admissible in judicial or administrative proceedings related to these Terms and Conditions and the Privacy Policy. They will hold the same validity and be subject to the same conditions as any other business documents and records originally created and maintained in printed form.

Dispute Resolution

These Terms and Conditions, along with the Privacy Policy, shall be governed by and interpreted in accordance with the laws of India. Subject to Clause 16.2.2, the parties agree to the exclusive jurisdiction of the courts in Tiruchengode, Tamil Nadu.

In the event of any disputes, conflicts, or differences arising between the parties, such matters shall be resolved through arbitration in Tiruchengode, Tamil Nadu, in accordance with the Arbitration and Conciliation Act, 1996, as applicable at the time. The arbitration proceedings shall be conducted in English, and a sole arbitrator, mutually appointed by both parties, will preside over the tribunal.

All arbitration proceedings shall remain confidential, and no party shall disclose any information, transcripts, or awards to any third party, except where required by law. The decision of the arbitrator shall be final and binding on all parties.

The use of the Service is prohibited in any jurisdiction that does not recognize or enforce all provisions of these Terms and Conditions and the Privacy Policy, including this Dispute Resolution clause.

Severability

If any provision of these Terms and Conditions or the Privacy Policy is found to be unenforceable or invalid, it shall be modified or removed to the minimum extent necessary, ensuring that the remaining provisions continue to be fully enforceable.

Failure by either party to exercise any right under these Terms and Conditions shall not constitute a waiver of that right. A waiver in any specific instance does not imply a waiver for future instances. Any waiver of compliance with these Terms and Conditions or the Privacy Policy must be provided in writing by an authorized representative.

Modification of Terms and Conditions

We reserve the unrestricted right to display advertisements on the Website. Additionally, the Website may include links to third-party advertisements, websites, or applications, which may have different terms and privacy policies. Users are advised to exercise caution when visiting such websites, providing personal information, or purchasing products or services.

The inclusion of a third-party link does not imply endorsement of the website, its provider, its content, or the quality of products/services offered. Access to such websites is solely at the user’s risk, and we disclaim any liability for any losses incurred.

If you choose to submit personal information on third-party websites, such actions will be governed by their respective terms of use and privacy policies. We bear no responsibility for the terms and policies of such third-party platforms. Users are encouraged to review their terms and privacy policies before proceeding.

Miscellaneous

Unless otherwise specified in these Terms and Conditions and the Privacy Policy, all notices shall be in writing and shall be considered duly given upon receipt or upon electronic confirmation of receipt if sent via email.

These Terms and Conditions and the Privacy Policy do not confer any rights or benefits to any third party other than the parties involved (i.e., You and Us). No third party shall have any entitlement to enforce any provision of these Terms and Conditions, in accordance with applicable law.

Contact Information

If you have any questions regarding these Terms and Conditions, the Privacy Policy, or the collection, use, and disclosure of information related to the Services, you may contact our Grievance Officer as per the details provided below:

Grievance Officer:

Name: T.V.S. Jeganathan

Email: jegan@cognovera.com